Category Archives: consumer advocacy

Consumers lose in Con Ed rate freeze proposal

  Con Edison’s electricity rates will be frozen for two years and its gas rates will be frozen for three years under a proposed settlement filed Dec. 31 with the state Public Service Commission – a big win for the … Continue reading

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Consumers buy unproven ESCO claims of cheap rates

  Energy service companies are on a roll in New York — even though the only thorough study ever done of their pricing shows they cost consumers a lot of money. The companies — known as ESCOs — have a … Continue reading

Posted in Con Ed, consumer advocacy, Deregulation, energy service companies, National Grid, Public Service Commission, PULP | Leave a comment

Verizon starves land line phone system of money and resources, critics charge

  That electronic gizmo hooked to your belt or stashed in your purse doesn’t just access the Internet and let you play Candy Crush Saga. It’s also a telephone – and as long as you can use it to call … Continue reading

Posted in consumer advocacy, Internet, Public Service Commission, Verizon | Leave a comment

State utility watchers propose lower Con Ed gas, electric rates

  Update, Oct. 8, 2013: This story in The Wall Street Journal contains more up-to-date information and data on the rate case, including better numbers on Con Ed’s gas prices for home heating. Albany utility bureaucrats are swinging an axe … Continue reading

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Union: Verizon pushes Voice Link in NYC as it neglects traditional phone network

  Verizon’s controversial Voice Link service — which the company touts as a replacement for copper wire in parts of Sandy-struck Fire Island and the Catskills — is being pushed to some customers in New York City where the company … Continue reading

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Con Ed mishandling of Sandy response drew CEO’s ire, says Cuomo-appointed commission

  Among the New Yorkers frustrated with Con Ed’s performance after Hurricane Sandy struck on Oct. 30 was company CEO Kevin Burke, who expressed “ire” at a key aspect of the recovery effort, a state commission studying utility companies’ storm … Continue reading

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Customers poorly represented in New York utility price hike cases

  When Con Ed and other utility companies go to the state for rate increases, average-Joe ratepayers are treated like little children at a big family’s Thanksgiving dinner. They’re stuck at a small table away from the turkey and dressing, … Continue reading

Posted in Con Ed, consumer advocacy, Public Service Commission, PULP | 1 Comment